Having the proper workplace communication skills became a vital part of anyone’s professional success. Communication has always been important at the workplace, but nowadays with the growing globalisation and new technologies, its importance became even bigger. It is vital to understand who we are communicating with and how.

For somebody who strives to be successful at job, topics like active listening, drawing logical conclusions, empathise and adapting language to the audience became fundamental knowledge.

Topics covered: presentation skills, telephone skills, writing/editing skills, customer service, negotiation skills, business etiquette. At the end of this training the participants will know how to become better communicators, and even better listeners. They will get better chances to become valuable members of their teams, to deliver added-value results and to contribute to problem solving at workplace.

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