A lot of jobs are now project – based, and involve working in one or more teams. That’s why the employers are looking for people who can accurately interpret what others are saying and, in the same time, express their ideas clearly. Developing the interpersonal communication skills allows any employee to build a better rapport with the other tea members and with the clients and to contribute to a more competitive working environment.

Topics covered: listening skills, team work, building effective relationships. At the end of this training the will have the right skills to help them get a correct positioning within a group, better negotiate, will be better equipped to make the right decisions and thus to improve the client’s satisfaction.

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