Designed to help the organisations plan, manage and support an internal improvement process, by gathering information to understand the current status, using self-assessment to identify strengths and areas for improvement, and by prioritising actions, planning and managing improvement projects. After this training you will understand how to gather the information and data to understand the current situation, what are the various options for doing a self- assessment, the relevance and benefits of internal assessment, the EFQM Excellence Model, in particular, the Criteria and the RADAR scoring tool, how to prioritise improvement opportunities and take actions, how to plan and manage improvement projects.

Request a quotation

Related success stories